You will receive your tracking number as soon as your item is shipped - usually within 24 hours of the time you placed your order!

Yes, the Chamonix Tent comes with a 5" stove jack that has fireproof material around it, and a sealable flap for when it is not in use.

Yes! We offer a 5 year warranty on all of our tents. We want to give our customers complete peace of mind, so if something happens to any of the hardware, we will ship you the necessary replacement parts completely for free.

To cancel your order:
Please email us at team@chamonixcamping.com. We'll cancel it if your item hasn't yet shipped.

To return or exchange your order:
Please take a look at our complete returns & exchanges policy, and follow the steps to successfully return your order or exchange your Chamonix for a different size.